Refund Policy

The Refund Policy of MalisahEdu details the conditions under which full and partial refunds may be issued, as well as circumstances that preclude any refund. The policy is designed to provide clarity for partners and students regarding the financial commitments and the specific scenarios that may affect their eligibility for refunds. 
By determining the responsibilities of both MalisahEdu and the partners, as well as students, the policy aims to foster transparency and understanding in the admission process. 
 

When MalisahEdu can refund(Full payment)

1. If MalisahEdu fail to provide any admission and JW202(Visa Application Form for Study in China) to students after providing complete documents

2. If MalisahEdu provides an admission letter without consulting with students and if students do not agree to go there.

Note: MalisahEdu will refund the service charge deposit, not the application, which will be paid to the University.

When MalisahEdu can refund(Partial)

1. If students do not get visas because of MalisahEdu's or the University’s problem.

2. If a student has a serious family issue, such as a medical issue, and the student can not go to China, the student can apply for a partial refund.

3. If students can not fly because of medical issues,

When students do not get any refund

1. If any students give up at any stage.

2. If students fail in interviews at their University and disagree, they should apply to another university recommended by MalisahEdu.

3. If students do not provide all the documents in time or do not attend the interview or enrolment exams, admission failure is caused.

4. If students do not get visas because of their problems.

5. If students have any criminal record.

6. If students provide any fake documents.

7. If students refuse to attend English and Chinese Language courses and interview preparation courses provided by MalisahEdu,

8. If students are in China, they will not get any refund if they have any disputes or any questions they can resolve before coming to China.